Investigation and Mediation Services

When integrity, accountability, and compliance matter most, timely and professional support is critical. Our Investigation and Mediation Services provide comprehensive, impartial, and effective solutions tailored to meet your organisation’s specific needs. We are committed to fostering a fair and transparent environment by meticulously assessing and resolving complex situations with objectivity and care.

Service Options and Pricing:

  • 4 Hour Block: $1,500 plus GST

  • 8 Hour Block: $2,450 plus GST

Our Approach:

All reports are treated with utmost seriousness and investigated thoroughly and impartially. When WBS is engaged for investigation purposes, we tailor our methods, resources, and approach to suit the specific nature of the reported misconduct, information available, and relevant circumstances.

Our investigations ensure:

  • Comprehensive review and analysis of provided information
  • Objective evaluation against established standards
  • Transparent reporting of findings

WBS will access all relevant organisational policies, procedures, and documentation to clearly understand and benchmark against acceptable standards and expectations.

Post-Investigation Process:

Once WBS provides the investigation report, the recommended internal processes typically involve:

  • Client review and assessment of findings
  • Determining the appropriate response to address any identified unacceptable conduct
  • Identifying suitable remedial actions to mitigate future risks
  • Reporting outcomes to the CEO, Director, Committee, or Board
  • Conducting necessary consultations
  • Implementing corrective measures
  • Debriefing the Whistleblower (if applicable)

Ensuring Investigation Reports are Actionable:

To maximize their value, WBS Investigation Reports operate effectively on three critical levels:

  1. Clearly addressing the issues that initiated the investigation and the responses made.
  2. Identifying any systemic issues, historical processes, practices, and controls that contributed to the occurrence.
  3. Providing actionable recommendations for systemic solutions, process improvements, and controls to proactively prevent future incidents.

Our goal is to support your organisation in achieving robust integrity, accountability, and ongoing compliance.

 

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